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24 Company responses
6 Customer testimonials
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Holborn is a global wealth management company, with head offices in Dubai, UAE. Recognized as the favoured Financial Services Company in the UAE, Holborn has been known for employing a client-centric approach to ensuring future financial stability to customers and their beneficiaries. Engineered to deliver premium quality service and advice to clients, Holborn helps ensure that the client will have money put in the right place at the most appropriate time. Delivering flawless execution of various financial planning and management services, Holborn Dubai caters to the 80% UAE expat population. The company observes a firm set of business principles to provide its roster of services with complete integrity and respect for all. Without overstepping boundaries, Holborn advisors adhere to a strong business concept that helps them provide the highest standards of financial planning while adhering to established international standards.
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What Their Customers Are Saying

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All testimonials are provided and verified by Holborn Assets. Verified testimonials on Opinion Corp is a paid feature of the platform.

Great for Long Term Investment

Holborn Assets
I contacted Holborn in early 2013 having read many informative articles written by them over the years in Gulf News about managing ones assets. My advisor contacted me thereafter and came to my office to advise me with my investment planning. He spent a lot of valuable time with me until I was completely comfortable with the suggested investments. I subsequently referred him to my partner, who was also impressed with the time and dedication that he put into the exercise. He too went ahead and invested funds with Holborn. Our investments to date are showing promise and with regular updates from him, we feel happy with our portfolios. To date, I can say with confidence, that Holborn is not only my asset manager but feels more like a friend whom I feel I can put my trust in.

Professional and friendly

Holborn Assets
The service provided by my advisor as well as the administration/support staff has been excellent. In particular the time that my advisor and his team spent chasing down my numerous pensions and then clearly illustrating the options that were available to me. The advice was clear and concise but not in anyway “pushy” or “selling”. The whole experience was easy, enjoyable and professional. I have no doubt that I will use Holborn’s services again and would recommend my advisor to anyone seeking advice or options with regard to future investments / savings or existing / future pensions.

Fantastic and highly ethical company

Holborn Assets
Holborn and it's advisors are an extremely sound company with products designed to give their clients and their investments the best investment solutions and advice. It is quite sad that their competitors take to this site to write negative reports and it is damaging their own business since it reflects badly on them . As a long term client I can only advise you to take these misleading' reviews ' with a pinch of salt and once in front of a Holborn advisor you can scrutinse their qualifications,products and advice in person. Frankly these reviews are utter rubbish and are if you happen to have a hacker up your sleeve easy to pinpoint to individuals. They have held and continue to hold licences in not only UAE but UK and for the long time they have given sound advice to me and my family. Shame on their competitors in the market they will never have me as a client for their negative approach to sourcing the best for their client. PS Search for this site and see the terms and conditions of submission it will open your eyes to the nature of it.
Ducos D

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website.

Verified Reviewer
| map-marker Ho Chi Minh City, Ho Chi Minh

Failure to provide advice and breach of duty of care

I am a private investor, and I want to warn others about HOLBORN ASSETS. Their adviser, Anthony

Porrovecchio, pushed me to invest in two supposedly SECURED bonds (Godwin 8 and Empire Special

Situation 2). I had clearly stated that I only wanted safe, regulated, low-risk products. Yet these products

were in fact risky, unregulated, and are now under judicial administration. Reports confirm they were

not secured, with a high risk of total loss.

I contacted HOLBORN Vietnam (Andrew Menzies and Anthony Porrovecchio), as well as HOLBORN Hong

Kong and Dubai. None of them reply anymore.

HOLBORN ASSETS has shown serious incompetence and negligence. They refuse to take responsibility

for the financial damage they caused.

If you are a private investor, I strongly advise you to stay away from HOLBORN ASSETS.

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User's recommendation: I strongly advise you to stay away from HOLBORN ASSETS

franck s Mij

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website.

Verified Reviewer
| map-marker Ho Chi Minh City, Ho Chi Minh

Avoid HOLBORN ASSETS

I am a private investor, and I want to warn others about HOLBORN ASSETS. Their adviser, Anthony

Porrovecchio, pushed me to invest in two supposedly SECURED bonds (Godwin 8 and Empire Special

Situation 1). I had clearly stated that I only wanted safe, regulated, low-risk products. Yet these products

were in fact risky, unregulated, and are now under judicial administration. Reports confirm they were

not secured, with a high risk of total loss.

I contacted HOLBORN ASSETS Vietnam (Andrew Menzies and Anthony Porrovecchio), as well as HOLBORN Hong Kong (Greg Miller) and Dubai (Robert Parker). None of them reply me directly ; I only got automatic and useless answers.

HOLBORN ASSETS has shown serious incompetence and negligence. They refuse to take responsibility

for the financial damage they caused.

If you are a private investor, I strongly advise you to stay away from HOLBORN ASSETS.

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Loss:
$200000

Preferred solution: Full refund

User's recommendation: Avoid HOLBORN ASSETS

Renaud L Sdz
map-marker Kriens, Lucerne

Serious Warning to Private Investors: Avoid HOLBORN ASSETS

I am a private investor and I am issuing a clear warning about HOLBORN ASSETS. I was advised to invest in a product presented as a secured bond (Godwin), despite having explicitly stated that I only wanted safe, regulated, low-risk investments.

In reality, this product was high-risk and unregulated and is now under judicial administration. Independent reports confirm that it was never secured and carries a substantial risk of total loss. This represents a serious failure of advice and a clear misrepresentation of the products true risk profile.

Following the collapse of this product, HOLBORN ASSETS and its offices in Vietnam, Hong Kong, and Dubai have ceased all communication. There has been no transparency, no remediation, and no accountability.

HOLBORN ASSETS has demonstrated serious negligence, inadequate due diligence, and a disregard for basic investor protection standards. They refuse to accept responsibility for the financial harm resulting from their advice.

Private investors should treat this as a serious warning and avoid HOLBORN ASSETS.

View full review
Loss:
$34000

Preferred solution: Full refund

User's recommendation: Avoiding Holborn Asset services

ecosexk e

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website.

Verified Reviewer

It took me a while to know that bitcoin recovery is real

URGENT!! Pls i need an advice.

I am currently doing a crypto recovery with an agency called refund polici under this email refundpolici (at) gmail (dot) com and we did some transaction validation via their whatsapp +1 ( 65* ) * * * * * * *.

Out of 230,000 USD which we recovered, I have only received only 67,000 USD and its been 4 days already since we started. I am a bit worried, i will like to know if they took the remaining of my money or if it is actually impossible to recover entirely everything i lost.

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Anonymous

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website.

Verified Reviewer

Lost funds recovery

I was unable to make any withdrawals out of my initial deposits let alone the gains he claimed I have earned even after meeting the bogus fees and charges I got to know about Marketpeace a Bitcoin recovery web and programmers through research . After a couple of hours consulting with them, all my funds were recovered including my profits.

I cant thank these guys enough for making me not another prey to these scammers. Consult them via: MarketPeace net.

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Preferred solution: Full refund

Gerry R Czy

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website.

Verified Reviewer

Dubai licensing and regulations

Updated by user Apr 01, 2020

With thanks and permission from Pensionlife.

Original review Apr 01, 2020
Following the miss-selling of New Earth fund by Holborn Assets, I undertook some research, as follows:
UAE Insurance Authority. Licence number 180.Having a licence granted by the IA means that the company has been set up in accordance with their rules.
Pension Life:
Holborn Assets had their licence suspended due to a contract lawyer client working for a firm in Dubai who was advised by financial adviser Joe Capaldi to place his investments in an RL360 insurance bond resulting in a loss of 500,000 GBP and the subsequent successful complaint to the IA.
Holborn Assets has issued an email to all advisers informing them that all future business will be conducted through the Bahamas office until this situation is resolved.
Their licence was re-instated after one month. Wonder why.
Dubai Economy Commercial Licence. Licence number 561405
A licence required to run any commercially run company within Dubai.It is not a regulatory body. Holborn is registered on the insurance broker list, not as financial advisers.
Dubai Financial Services Authority. NOT LICENCED
Only operates within the free zone called the Dubai International Finance Centre. "Proudly enforcing financial regulation as within the UK."
Holborn Assets is not situated within the Free Zone and therefore has no need to be licenced.
The financial adviser allocated to me was self-employed, ferile, and could thus recommend funds from other sources, as he did do. Interestingly, he was listed as a vice-president of Holborn at the time!
A UK based adviser has to have commercial indemnity insurance. This is not required in Dubai in the case (as above) of Holborn Assets.
It is unfortunate that one bad apple can tarnish the high reputation of the UAE.
Good advice from a Dubai resident...... "If you are contacted by Holborn Assets, run away as fast as your legs can go"
View full review
Loss:
$88

Preferred solution: Full refund

User's recommendation: Don't.

4 comments
Shad Lja

I too have problems with Holborn

Shad Lja
reply icon Replying to comment of Shad Lja

Me too

Addison Mwv

Can anyone help me with some information about what this means. My aunt had financial advice from Joe Capaldi and I am trying to piece together what he did with her investments.

He invested her money in RL360 and also used her money towards funding a company in Dubai called The Dynamic Zone. Is there anyone out there who may be able to shed light on who I can inform to investigate the said financial advice he gave her.

Guest
reply icon Replying to comment of Addison Mwv

From my experience: If you are not resident in the UAE the regulatory bodies are useless. See above.

Pension Life is as good as a balloon in a hurricane. If you can find a law firm in Dubai that will answer your questions, it would be the best route. Try posting on Trustpilot with a one star rating. Holborn will respond and try to wriggle off the hook.

Capaldi worked for them so they are liable as well. Wish you good luck.

View more comments (3)

Holborn Assets's reply dated Jul 25, 2017 to: Guest-1075796's review

Holborn takes the welfare of its 15,000 clients across our 8 global offices very seriously. Having been in operation for 20 years we have learned that in order to succeed in today’s global marketplace companies must put their customers at the heart of everything they do, being a family owned and run business with a strong tradition of British quality has created a culture of care and compassion from end to end and in all aspects of the business. Indeed this has driven our recent initiative to build a customer focused, client servicing center in the heart of Colombo, housing a 120 strong team of dedicated personnel that operates 24/7 to provide our clients round the clock service wherever they may be. One of our team will be in touch to ensure all and any issues are fully resolved to your complete satisfaction.
Anonymous

Holborn 'Rip Off Merchants'

Through mis-management and additional, unauthorised fees taken via a bad practice known as 'Churning'. This is where funds are moved from one portfolio to another, purely to earn additional commission for the company.

This company has reduced the value of my hard earned pension portfolio by around 40k sterling. To make matters worse they have chosen not to respond to four emails sent to complain - two of which we for the attention of their CEO Robert Parker. If you are a client - I urge you to review your portfolio status and charges.

If you are considering being a client - my strong advice - don't do it. My next steps are to contact the relevant regulatory authorities as I am determined to either receive compensation for my loss or at least make as many people aware of their schemes as possible and hope that I can stome someone else becoming a victim of their shady practice.

Loss:
$52000
Reason of review:
Poor customer service

Preferred solution: Full refund

Anishka Npg

HOLBORN asserts £56000 to zero in UK pension lost less than three years after following HOLBORN Assets advice

Hi John Apologies I thought I had come back to you on this, but checking my email I have not. I have been back to both IVCM your SIPP provider and Old Mutual the underlying platform provider.

They have confirmed that the AMT futures fund manager charged a 5% penalty on the original investment amount resulting in a penalty for withdrawing from the fund of GBP2,436, this 5% penalty does not decrease over time (as would be normal for a mutual fund) and was for the whole term of the investment within the AMT fund. This 5% charge plus the penalty charges and already overdrawn position on the Old Mutual Bond resulted in a negative balance on the overall bond of minus GBP2437 which technically was owed to Old Mutual. Old Mutual have written of this ‘debt’ and therefore there is nothing left in the pension account to be paid to yourself (but also no debt to Old Mutual). I have seen the recent press about Holborn but do not know any more information than yourself at this point.

The above is obviously not what you wish to hear but, let me know when you are next planning on being in Dubai and we can organise to meet and I can try and help you in anyway that I can. Kind Regards ( name withheld as case is sub judice ) Wealth Manager

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1 comment
Masey Okb

Airbusman2002, please go to www.expatinvestmentclaims.com to get further information on how to get financial compensation for your mis sold SIPP

Holborn Assets's reply dated Mar 27, 2017 to: Guest-1022810's review

Holborn Assets is a leading Global Financial Services company headquartered in Dubai and variously regulated by the FCA in the UK, the FSB in South Africa and the Insurance Authority of Dubai, UAE. Currently it employs circa 350 people and services 15,000 very happy clients with high quality advice and service, a responsibility it does not take lightly. Its mission is to put ‘The Right Money, in The Right Place at The Right Time with Integrity and Respect for all’ and they have built an enviable reputation over nearly 20 years of operations by ensuring their consultants are qualified, experienced and meet their exacting standards. From the International Service Center in Colombo they strive hard to provide first class client servicing from a 60+ strong team providing monthly valuations, quarterly portfolio reports and customer newsletters. Historical performance is not indicative of future results and as such investments can go up aswell as down, in circumstances where clients feel they have fallen short of their own exacting standards there is a robust complaints procedure and where they are found wanting they will ensure clients are recompensed. This is not a customer of Holborn.
Anonymous

Holborn Assets - Review in Financial Services category

Do not deal with Holborn assets I lost 80 k a big chunk of my savings it ripped my life apart and with no remorse the financial advisor got his commission.Don.t touch this company with barge pole.Holborn has a duty of care to its customers so do the right thing to stop people's lives being ruined and pay back my life

Reason of review:
Problems with payment

Holborn Assets's reply dated Feb 11, 2016 to: Guest-784881's review

As a leading global financial services company providing excellence in advice and service since 1997 to our over 15,000 clients world wide customer service is at the heart of what we do. On the back of this and other positive and constructive feedback we have recently upgraded our client services team and expanded our operations to a team of 30 dedicated agents who are available 24/7 to answer any questions or queries our clients may have wherever they are. Our team is on hand to provide best in class technical and general support. We are also proud to announce the launch of our new Global Operations Hub to further shore up our proposition to the end user. We believe this now makes us the leading provider of solutions to expats by some margin and would be delighted to sit with individuals who have any further questions.
Anonymous
map-marker Jeddah, Makkah

No customer service ,untrustworthy business practice

before you sign with holborn assets they call you almost every day but when you sign you don't have to be worry any more that they call you and if like in our case we are losing big time money with them

and you sending mail or call no one answer

i send even to the top management mails and no one answer not Mr.Parker ,Mr Leahy

both are managing directors

when you call you can maximum reach Mr.Parkers PA

the person who make the deal with us he never answer any mail or call he is going somewhere his phone is with allays with his PA

the customer care Director Mr. Caleb he also not answer any mail

we are very disappointed with Holborn Assets not only because losing a lot of money ,even more that no one care in this company its more dishonesty

Reason of review:
Poor customer service

Holborn Assets's reply dated Feb 07, 2016 to: Rehana Set's review

Dear Mr. Brooks,

We do take client care and servicing very seriously. Should you feel we fell short of our standards or have a specific issue with the advice you received then please contact our Customer Service team on +97144573831 and they will be happy to assist.
Rehana Set

Holborn Assets Pension Agreement Review from Bitem, Catalonia

Holburn Assets...please steer clear....moving my 4 UK pensions offshore they have lost me £10000 + already....and thats before they have even been invested ....and they dont care...and high level management fail to reply to my emails

Holborn Assets's reply dated Dec 01, 2015 to: Guest-740546's review

Thank you for your feedback John. We have tried to contact you however none of the contact details you provided appear to work. Would you please submit more information on the Contact Us section on our main website with your contact details and a member of our team will be in touch.
Anonymous

Holborn Assets

I met with an advisor form Holborn assets. I already had an advisor but he said I should have an Audit done every few years, it seemed to make sense. When we met he was really nice but made me feel really scared over the charges and the fees my current advisor was taking, I signed some paperwork as he said it was just an audit and he had to look. The next day My other advisor phoned and said my account had been transferred. I was shocked my advisor came down and explained everything to me and that they had no way of *** an Audit, they were in direct competition to them and that they would turn round and add fee's on.

After a week Holborn phoned and said that the previous advisor was charging 2% per annum and that they would only charge 1% per annum. And recommended a load of fund switches.

I called the providers direct, the provider confirmed my initial advisor was not charging any annual fee, that this had already been paid in advance and that there was no 2% per annum. the provider said that this was a trick being used to take clients away from other firms and start charging them a fee.

It turned out the funds they wanted to switch me in were all commission paying funds away from the low charging tracker funds I was in.

This all seems a little underhand.

Why cant advisors just be honest.

Hence to say I have gone back with my original advisor as I trust him and not these people who pretend to be friends, cast doubt and then start to charge.

Pros:
  • Freindly
Reason of review:
Distrust

Preferred solution: Not to be contacted by this company again.

Anishka Npg

Holborn Assets Investments Review

LVP CASE ID 16-DHP0014

On September 8, 2016, Complainant submitted a complaint in accordance with the Legitimacy Verification Program (LVP). The LVP Complaint alleged that the post found at the following URL was defamatory in violation of Paragraph Two of the Terms of Use:

Full URL of Post: http://www.holbornhub.com/holborn-asstes-lost-85-of-my-uk-pension-in-18-months-201507****2533.html/

The post’s author (“Poster”) was offered an opportunity to respond to the complaint, as provided in LVP Rule 9; however, the Poster failed to respond.

Having considered the materials submitted in accordance with the LVP Rules, we hereby find as follows:

The Post is more likely than not false, inaccurate, and in violation of Pissed Consumer’s Terms of Use. Accordingly, we recommend that the Post be removed in its entirety. We also recommend that the title of the Post be regenerated so that the title is removed in its entirety.

Dated: October 10, 2016
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Reason of review:
Poor customer service
1 comment
Guest

Please take notice that Complainant has initiated a complaint against this Post due to alleged violations of Pissed Consumer’s Terms of Use (http://www.pissedconsumer.com/tos.txt) pursuant to Pissed Consumer’s Legitimacy Verification Program. To receive a copy of this Complaint send an email that includes the review number of this Post to lvp@***.com requesting a copy.

You, the Poster, have a right to respond to the complaint to establish the truth of this Post’s statements. If you intend to respond, you have 20 days from the date this Notice was posted to answer the Complaint. The Answer Form (https://s3.amazonaws.com/pissedconsumer/legal/LVP+Answer+Form.pdf)

must be submitted to lvp@***.com within 20 days of this Notice was posted.

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LVP ID: 16DHP0013

Holborn Assets's reply dated Nov 10, 2015 to: Guest-671618's review

All our advisers are fully qualified financial advisers with industry standard qualifications. We ensure that all our advisers are qualified and knowledgeable in order to deliver the very best solutions to our clients.
Anonymous
map-marker Hemel Hempstead, Hertford

Holborn Assets - Message for UK Expats in UAE, Beware Paul Reynolds

This posting will deal with facts.

All UK (and other) Expats in the UAE MUST read this - https://www.fca.org.uk/news/fca-bans-and-fines-paul-reynolds-for-misleading-and-unsuitable-advice

Mr Reynolds has received a life ban from the UK regulator the Financial Conduct Authority and a personal fine of almost £300,000. Yet where is he now?

Providing financial advice to foreign nationals in the UAE, working for HOLBORN ASSETS.

So why has he been employed in the region. This from Bob Parker, the MD of Holborn Assets, when the story broke - http://www.international-adviser.com/news/101****/holborn-adviser-uk-ban-unsuitable-ucis-recommendations.

This is rubbish. The 'defence' from Mr Parker omits to mention the financial standing of the clients, the poor state of health of some, and the fact that Reynolds was involved in the (alleged / now proven by the FCA) falsification of documents.

These serious investigations were underway when Reynolds moved to the region. The appeal lodged to the FCA was withdrawn when he (Reynolds) was employed by Holborn Assets. So why is he still working there.

It can only be the case that some firms in the UAE do not look closely enough at new advisers they take on and are quite happy to turn a blind eye to past serious misconduct provided the new adviser (Reynolds in the case) can write large quantities of high commission earnings business. This is only my personal view but given that Mr Parker espouses Christian values what other answer can there be?

One final point - Holborn Assets have a UK FCA authorised firm with two offices in the UK. Isnt it interesting that the Parker family resigned as directors shortly before the Reynolds appeal was withdrawn??

UK (and other) expats in the UAE you have been warned to be on your guard.

Holborn Assets's reply dated Nov 10, 2015 to: Guest-668316's review

We are proud to offer clients regular bank busting returns on their investments, however, it is common knowledge that investments sometimes go up and sometimes go down.
Anonymous
map-marker Dubai, Dubai

Holborn Assets - Investments Review from Dubai, Dubai

Holborn Assets seem to have a lot of complaints on here and I have been directed to this site by my adviser who works with them. I have used him and Holborn Assets for at least ten years now and I have to say that I am very, very satisfied with them.

There was one incident where I thought that the fund advice I was given was dubious and I demanded a meeting to explain why my investment was suffering. I was met by not only my adviser but also a rep from the investment company and also one of the board members.

I have to say it was explained and dealt with efficiently and professionally. I took their advice and rode the storm, only a year later the fund recovered and I was on my way.

I have read a few reviews on here about Holborn Assets in Dubai and South Africa - where I am from - and I can tell you that there are some sad people out there that just want to destroy the competition in the most cowardly fashion possible.

My experience with Holborn Assets has been excellent, and also my friends whom I recommended would say the same.

My advice is meet with your adviser and ask him or her whatever is on your mind. Don't dismiss this company over a review on a site with a name like this. This is your livelihood you are dealing with.

Pros:
  • Professional service and honesty
  • Personalised proffessional service
Reason of review:
Good customer service
1 comment
Guest

My "investment" with Holborn Assets is still 85% down after two years falling and the "advisor" I used I found out is a convicted felon in the UK. How can this lot employ a convicted felon? I rest my case....

Contact Information

Website:
holbornassets.com
Mailing Address:
P.O.Box 333851 Al Shafar Tower, Level 15, Barsha Heights
Dubai, Dubai
United Arab Emirates
Phone:
+9 714 457 3800
Contact Holborn Assets Customer Service