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What Their Customers Are Saying ?

All testimonials are provided and verified by Holborn Assets. Verified testimonials on Opinion Corp is a paid feature of the platform.

Holborn Assets review - Great for Long Term Investment

Holborn Assets
I contacted Holborn in early 2013 having read many informative articles written by them over the years in Gulf News about managing ones assets. My advisor contacted me thereafter and came to my office to advise me with my investment planning. He spent a lot of valuable time with me until I was completely comfortable with the suggested investments. I subsequently referred him to my partner, who was also impressed with the time and dedication... Read

Holborn Assets review - Professional and friendly

Holborn Assets
The service provided by my advisor as well as the administration/support staff has been excellent. In particular the time that my advisor and his team spent chasing down my numerous pensions and then clearly illustrating the options that were available to me. The advice was clear and concise but not in anyway “pushy” or “selling”. The whole experience was easy, enjoyable and professional. I have no doubt that I will use Holborn’s services again... Read

Holborn Assets review - Fantastic and highly ethical company

Holborn Assets
Holborn and it's advisors are an extremely sound company with products designed to give their clients and their investments the best investment solutions and advice. It is quite sad that their competitors take to this site to write negative reports and it is damaging their own business since it reflects badly on them . As a long term client I can only advise you to take these misleading' reviews ' with a pinch of salt and once in... Read
Holborn Assets's reply to:

Holborn Assets review: Holborn 'Rip Off Merchants'

Holborn takes the welfare of its 15,000 clients across our 8 global offices very seriously. Having been in operation for 20 years we have learned that in order to succeed in today’s global marketplace companies must put their customers at the heart of everything they do, being a family owned and run business with a strong tradition of British quality has created a culture of care and compassion from end to end and in all aspects of the business. Indeed this has driven our recent initiative to build a customer focused, client servicing center in the heart of Colombo, housing a 120 strong team of dedicated personnel that operates 24/7 to provide our clients round the clock service wherever they may be. One of our team will be in touch to ensure all and any issues are fully resolved to your complete satisfaction.
author's review
Review
#1075796 Review #1075796 is a subjective opinion of poster.
Service
Holborn Assets Customer Care
Reason of review
Poor customer service
Loss
$52000
Preferred solution
Full refund

Through mis-management and additional, unauthorised fees taken via a bad practice known as 'Churning'. This is where funds are moved from one portfolio to another, purely to earn additional commission for the company.

This company has reduced the value of my hard earned pension portfolio by around 40k sterling. To make matters worse they have chosen not to respond to four emails sent to complain - two of which we for the attention of their CEO Robert Parker. If you are a client - I urge you to review your portfolio status and charges.

If you are considering being a client - my strong advice - don't do it. My next steps are to contact the relevant regulatory authorities as I am determined to either receive compensation for my loss or at least make as many people aware of their schemes as possible and hope that I can stome someone else becoming a victim of their shady practice.

2 0

HOLBORN asserts £56000 to zero in UK pension lost less than three years after following HOLBORN Assets advice

Hi John Apologies I thought I had come back to you on this, but checking my email I have not. I have been back to both IVCM your SIPP provider and Old Mutual the underlying platform provider. They have confirmed that the AMT futures fund manager charged a 5% penalty on the original investment amount resulting in a penalty for withdrawing from the fund of GBP2,436, this 5% penalty does not decrease over time (as would be normal for a mutual fund) and was for the whole term of the investment within the AMT fund. This 5% charge plus the penalty charges and already overdrawn position on the Old Mutual Bond resulted in a negative balance on the overall bond of minus GBP2437 which technically was owed to Old Mutual. Old Mutual have written of this ‘debt’ and therefore there is nothing left in the pension account to be paid to yourself (but also no debt to Old Mutual). I have seen the recent press about Holborn but do not know any more information than yourself at this point. The above is obviously not what you wish to hear but, let me know when you are next planning on being in Dubai and we can organise to meet and I can try and help you in anyway that I can. Kind Regards ( name withheld as case is sub judice ) Wealth Manager
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Comment
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1 comment
Masey
#1534294

Airbusman2002, please go to www.expatinvestmentclaims.com to get further information on how to get financial compensation for your mis sold SIPP

Reply
0 0
Review
#1024557 Review #1024557 is a subjective opinion of poster.
Holborn Assets's reply to:

Holborn Assets - Review in Financial Services category

Holborn Assets is a leading Global Financial Services company headquartered in Dubai and variously regulated by the FCA in the UK, the FSB in South Africa and the Insurance Authority of Dubai, UAE. Currently it employs circa 350 people and services 15,000 very happy clients with high quality advice and service, a responsibility it does not take lightly. Its mission is to put ‘The Right Money, in The Right Place at The Right Time with Integrity and Respect for all’ and they have built an enviable reputation over nearly 20 years of operations by ensuring their consultants are qualified, experienced and meet their exacting standards. From the International Service Center in Colombo they strive hard to provide first class client servicing from a 60+ strong team providing monthly valuations, quarterly portfolio reports and customer newsletters. Historical performance is not indicative of future results and as such investments can go up aswell as down, in circumstances where clients feel they have fallen short of their own exacting standards there is a robust complaints procedure and where they are found wanting they will ensure clients are recompensed. This is not a customer of Holborn.
author's review
Review
#1022810 Review #1022810 is a subjective opinion of poster.
Reason of review
Problems with payment

Do not deal with Holborn assets I lost 80 k a big chunk of my savings it ripped my life apart and with no remorse the financial advisor got his commission.Don.t touch this company with barge pole.Holborn has a duty of care to its customers so do the right thing to stop people's lives being ruined and pay back my life

1 0
Holborn Assets's reply to:

Holborn Assets review in Jeddah, Makkah: No customer service ,untrustworthy business practice

As a leading global financial services company providing excellence in advice and service since 1997 to our over 15,000 clients world wide customer service is at the heart of what we do. On the back of this and other positive and constructive feedback we have recently upgraded our client services team and expanded our operations to a team of 30 dedicated agents who are available 24/7 to answer any questions or queries our clients may have wherever they are. Our team is on hand to provide best in class technical and general support. We are also proud to announce the launch of our new Global Operations Hub to further shore up our proposition to the end user. We believe this now makes us the leading provider of solutions to expats by some margin and would be delighted to sit with individuals who have any further questions.
author's review
Review
#784881 Review #784881 is a subjective opinion of poster.
Reason of review
Poor customer service

before you sign with holborn assets they call you almost every day but when you sign you don't have to be worry any more that they call you and if like in our case we are losing big time money with them

and you sending mail or call no one answer

i send even to the top management mails and no one answer not Mr.Parker ,Mr Leahy

both are managing directors

when you call you can maximum reach Mr.Parkers PA

the person who make the deal with us he never answer any mail or call he is going somewhere his phone is with allays with his PA

the customer care Director Mr. Caleb he also not answer any mail

we are very disappointed with Holborn Assets not only because losing a lot of money ,even more that no one care in this company its more dishonesty

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Holborn Assets's reply to:

Holborn Assets Pension Agreement Review from Bitem, Catalonia

Dear Mr. Brooks,

We do take client care and servicing very seriously. Should you feel we fell short of our standards or have a specific issue with the advice you received then please contact our Customer Service team on +97144573831 and they will be happy to assist.
author's review
Review
#781831 Review #781831 is a subjective opinion of poster.

Holburn Assets...please steer clear....moving my 4 UK pensions offshore they have lost me £10000 + already....and thats before they have even been invested ....and they dont care...and high level management fail to reply to my emails

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Holborn Assets's reply to:

Holborn Assets

Thank you for your feedback John. We have tried to contact you however none of the contact details you provided appear to work. Would you please submit more information on the Contact Us section on our main website with your contact details and a member of our team will be in touch.
author's review
Review
#740546 Review #740546 is a subjective opinion of poster.
Pros
  • Freindly
Reason of review
Distrust
Preferred solution
Not to be contacted by this company again.

I met with an advisor form Holborn assets. I already had an advisor but he said I should have an Audit done every few years, it seemed to make sense. When we met he was really nice but made me feel really scared over the charges and the fees my current advisor was taking, I signed some paperwork as he said it was just an audit and he had to look. The next day My other advisor phoned and said my account had been transferred. I was shocked my advisor came down and explained everything to me and that they had no way of *** an Audit, they were in direct competition to them and that they would turn round and add fee's on.

After a week Holborn phoned and said that the previous advisor was charging 2% per annum and that they would only charge 1% per annum. And recommended a load of fund switches.

I called the providers direct, the provider confirmed my initial advisor was not charging any annual fee, that this had already been paid in advance and that there was no 2% per annum. the provider said that this was a trick being used to take clients away from other firms and start charging them a fee.

It turned out the funds they wanted to switch me in were all commission paying funds away from the low charging tracker funds I was in.

This all seems a little underhand.

Why cant advisors just be honest.

Hence to say I have gone back with my original advisor as I trust him and not these people who pretend to be friends, cast doubt and then start to charge.

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Holborn Assets Investments Review

LVP CASE ID 16-DHP0014 On September 8, 2016, Complainant submitted a complaint in accordance with the Legitimacy Verification Program (LVP). The LVP Complaint alleged that the post found at the following URL was defamatory in violation of Paragraph Two of the Terms of Use: Full URL of Post: http://www.holbornhub.com/holborn-asstes-lost-85-of-my-uk-pension-in-18-months-20150727672533.html/ The post’s author (“Poster”) was offered an opportunity to respond to the complaint, as provided in LVP Rule 9; however, the Poster failed to respond. Having considered the materials submitted in accordance with the LVP Rules, we hereby find as follows: The Post is more likely than not false, inaccurate, and in violation of Pissed Consumer’s Terms of Use. Accordingly, we recommend that the Post be removed in its entirety. We also recommend that the title of the Post be regenerated so that the title is removed in its entirety. Dated: October 10, 2016
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3 3
Review
#672533 Review #672533 is a subjective opinion of poster.
Reason of review
Poor customer service
Holborn Assets's reply to:

Holborn Assets - Message for UK Expats in UAE, Beware Paul Reynolds

All our advisers are fully qualified financial advisers with industry standard qualifications. We ensure that all our advisers are qualified and knowledgeable in order to deliver the very best solutions to our clients.
author's review
Review
#671618 Review #671618 is a subjective opinion of poster.

This posting will deal with facts.

All UK (and other) Expats in the UAE MUST read this - https://www.fca.org.uk/news/fca-bans-and-fines-paul-reynolds-for-misleading-and-unsuitable-advice

Mr Reynolds has received a life ban from the UK regulator the Financial Conduct Authority and a personal fine of almost £300,000. Yet where is he now?

Providing financial advice to foreign nationals in the UAE, working for HOLBORN ASSETS.

So why has he been employed in the region. This from Bob Parker, the MD of Holborn Assets, when the story broke - http://www.international-adviser.com/news/1019981/holborn-adviser-uk-ban-unsuitable-ucis-recommendations.

This is rubbish. The 'defence' from Mr Parker omits to mention the financial standing of the clients, the poor state of health of some, and the fact that Reynolds was involved in the (alleged / now proven by the FCA) falsification of documents.

These serious investigations were underway when Reynolds moved to the region. The appeal lodged to the FCA was withdrawn when he (Reynolds) was employed by Holborn Assets. So why is he still working there.

It can only be the case that some firms in the UAE do not look closely enough at new advisers they take on and are quite happy to turn a blind eye to past serious misconduct provided the new adviser (Reynolds in the case) can write large quantities of high commission earnings business. This is only my personal view but given that Mr Parker espouses Christian values what other answer can there be?

One final point - Holborn Assets have a UK FCA authorised firm with two offices in the UK. Isnt it interesting that the Parker family resigned as directors shortly before the Reynolds appeal was withdrawn??

UK (and other) expats in the UAE you have been warned to be on your guard.

6 5
Holborn Assets's reply to:

Holborn Assets - Investments Review from Dubai, Dubai

We are proud to offer clients regular bank busting returns on their investments, however, it is common knowledge that investments sometimes go up and sometimes go down.
author's review
Review
#668316 Review #668316 is a subjective opinion of poster.
Pros
  • Professional service and honesty
  • Personalised proffessional service
Reason of review
Good customer service

Holborn Assets seem to have a lot of complaints on here and I have been directed to this site by my adviser who works with them. I have used him and Holborn Assets for at least ten years now and I have to say that I am very, very satisfied with them.

There was one incident where I thought that the fund advice I was given was dubious and I demanded a meeting to explain why my investment was suffering. I was met by not only my adviser but also a rep from the investment company and also one of the board members.

I have to say it was explained and dealt with efficiently and professionally. I took their advice and rode the storm, only a year later the fund recovered and I was on my way.

I have read a few reviews on here about Holborn Assets in Dubai and South Africa - where I am from - and I can tell you that there are some sad people out there that just want to destroy the competition in the most cowardly fashion possible.

My experience with Holborn Assets has been excellent, and also my friends whom I recommended would say the same.

My advice is meet with your adviser and ask him or her whatever is on your mind. Don't dismiss this company over a review on a site with a name like this. This is your livelihood you are dealing with.

2 4

Contact Holborn Assets Customer Service

Website:
Mailing Address:
Al Shafar Tower Level 15 Tecom P.O.Box 333851
Dubai, U.A.E
Phone:
+9 714 457 3800
All Holborn Assets Contacts

Holborn Assets Most Helpful Reviews

  • Testimonial

    Holborn Assets is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.
    Great for Long Term Investment
  • Testimonial

    Holborn Assets is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.
    Professional and friendly
  • Testimonial

    Holborn Assets is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.
    Far better than the rest
  • Testimonial

    Holborn Assets is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.
    Fantastic and highly ethical company
  • Testimonial

    Holborn Assets is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.
    Fake complaints? excellent service by Holborn
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Holborn Assets's reply to:

Holborn Assets review in Doha, Ad Dawhah: Endless cold calls to hawk their stock garbage

We do our best to ensure that people who request to be placed on our DNC list are not contacted. However, with an organisation as large as ours, some people still managed to get called. We apologise for any inconvenience.
author's review
Review
#663020 Review #663020 is a subjective opinion of poster.
Reason of review
Cold calling

Great to see Holborn staff in here trying to paint over the damp.

Today I've had four missed calls from Holborns 'London' number. I had three unsolicited calls from them last week.

Each time I requested bluntly that they stop calling, but the calls don't stop. I was duped by this ilk when I first arrived in Dubai, and now have the pleasure of letting them lose me money for the next 18 years. Here's how they work. They look at your income and assess what the maximum monthly instalment is that you can sustain.

Then they lock you into 18-36 months of making that high payment. In return you get 'preferential benefits' like being able to take a month off when you're destitute. I've got a friend that works for one of these companies, and he assures me the first 18 months you're paying straight into the reps pocket as commission. If you're incredibly lucky, the funds they sell you will break even, and you'll just lose the exorbitant fees they charge.

Take the advice of someone that has lost over $15,000 with these jokers: you're better off investing in flea market pottery.

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